Terms of service

Artisan Collective Ltd is an independent, invite-only collective representing British artists, sculptors, designers and makers. We facilitate introductions, artwork sourcing, bespoke commissions and commercial opportunities, connecting clients directly with exceptional creators.

1. Our Role

Artisan Collective acts as a facilitator between clients and independent creators. We do not operate a conventional online shop or hold stock. Purchases and commissions are arranged individually through direct communication.

Each artist or maker operates independently and establishes their own terms and conditions. The identity of the contracting seller and applicable terms will be confirmed before a transaction is agreed.

2. Pricing & Payment

Artwork prices are established by the individual creators. Payment arrangements, delivery charges and any applicable taxes or duties are communicated as part of each transaction. Payments are accepted by bank transfer.

3. Delivery, Returns & Cancellations

Delivery arrangements, production timescales, returns and cancellations are governed by the applicable agreement with the artist or maker, subject to relevant consumer legislation.

Artisan Collective assists with communication and coordination where required. Nothing in these terms limits applicable statutory rights.

4. Copyright & Intellectual Property

All artwork, photography and website content remain the intellectual property of their respective owners. Purchasing an artwork does not transfer reproduction or commercial usage rights unless expressly agreed in writing.

Certain artworks may be displayed within digitally rendered or AI-generated environments for illustrative purposes. Actual dimensions, proportions and finishes should be confirmed before purchase.

5. Privacy & Website Use

Personal information is handled in accordance with our separate Privacy Policy. Website content may not be reproduced or used commercially without appropriate permission.

6. Enquiries

For questions regarding artworks, commissions, individual artist terms or these conditions, please contact hello@artisancollective.co.uk.